Support Renewal Management

Miro offers a broad range of customized Oracle annual support renewal solutions that fits an organization’s specific needs.

Why is Miro’s SRM program needed?

Oracle has a complicated process to renew support that includes:

  • Online validation/verification
  • Complex two or three price tiers
  • Limited or unclear reduce support cost options

Miro’s SRM (Support Renewal Management) Program will:

  • Simplify the process
  • Customize the renewal procedures
  • Reduce the annual renewal cost
  • Eliminate the time-consuming, frustrating burden

Oracle Support Renewal Management Program

  • Coordination of support renewal delivery with Oracle support sales department to ensure timely review, validation and reconciliation
  • Payment of support renewals to Oracle to avoid license termination due to lapse of support or accidental oversight
  • Confirmation of support renewal processing
  • Customized invoicing of support renewals on a departmental, divisional, project, product, application or CSI basis
  • Annual reconciliation of software license inventory against support renewal inventory
  • Projected reduced annual support cost over 3 year management timeframe
  • Customized quoting and invoicing.  Miro manages all of the back end logistics

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Upcoming Webinars

TitleDateStart TimeDurationRegister
IBM Licensing & Audits: Open Q&A Webinar IBM Licensing & Audits: Open Q&A Webinar: For 30 minutes, IBM licensing experts at Miro will answer your IBM questions on topics such as IBM Licensing & Audits, Managing Compliance, Reducing Risks, Negotiating Contracts and more.

You may submit questions during the registration process and we encourage you to be as specific as possible.
Oct 24, 20182:30pm EDT30 minutes
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Java's New Licensing Learn about Java's New Licensing model, including support, subscriptions and rules. We'll help you understand when you need a license and when you don't, and what you can expect.

You may submit questions during the registration process and we encourage you to be as specific as possible.
Nov 7, 20182:30pm EST30 minutes
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Office and Windows Support Policy New Revisions For 30 minutes, Microsoft licensing experts at Miro will discuss the New Policy Revisions to the previously announced price increases and changes to Enterprise Agreements

Agenda:

• Changes to Enterprise Agreement

• Price Adjustments
o Commercial
o Government
o Hosted Services

• Impacts
o Budgets
o Transition to Cloud

You may submit questions during the registration process and we encourage you to be as specific as possible.
Nov 14, 20182:30pm EST30 minutes
Register