Oracle Raising Annual Support Uplift 33%

Did you know that Oracle is raising its annual support uplift costs by 33% this year for many of its clients?

Oracle typically charges its clients 22% of the first year licenses cost, per year, as a support fee plus an annual uplift of 3%.  Oracle has confirmed with Miro that effective January 1st, 2019, the new annual support cost uplift will be 4% per year. Oracle contracts state the costs can be raised as high as 5% per year, so there is no need for them to formally announce this rate change.

For example:

If your support costs were $1,000,000 last year, that’s an increase of $10,000 in additional support costs over what the increase would be if it were still 3%.  

Oracle support increases act like compounding interest, so that change from 3% to 4% would drastically increase the costs. Over 5 years, it would amount to an additional $164,566 in costs. Oracle has quoted some clients for the original 3% cost prior to January 1st, 2019, but the support renewal portal has the renewals at a 4% increase.

  • Oracle has quoted some clients for the original 3% cost, but the support renewal portal has the increase listed at 4%.
  • Multiple clients have reported to Miro that Oracle has pulled outstanding quotes with the 3% figure and declared they are no longer valid
  • Some Oracle clients have reported that the portal has renewed their support at 4% even though their contracts lock it in at 3%

Multiple clients have reported to Miro that Oracle has pulled outstanding quotes with the 3% figure and declared they are no longer valid

Miro can help with your Oracle support renewals, saving your organization significant time, costs and frustration.  Our Support Renewal Management program will manage all of the logistical areas of annual support with Oracle to ensure timely review, validation and reconciliation of an organizations Oracle support contracts.

We offer customized quoting and invoicing of support renewals on a departmental, divisional, project, product, application, or CSI basis.  Miro also can provide options for renewals that Oracle itself does not offer.

Learn more about our Support Renewal Management program here, or contact us as soon as possible to find out how you can save on your Oracle support costs.