Adobe Services

Have you received a notice about an Adobe® software audit? If so, it’s important to obtain expert advice to create a defensible position to decrease risk and costly fines.

Adobe Audit

As with any software, when you purchase Adobe software for the enterprise, it is necessary to ensure that the number of installations and users are equal to the appropriate number of licenses. An inadequate number of Adobe licenses may result in heavy fines.

Adobe audits in three ways:

  • Business Software Alliance (BSA)
  • Adobe® Software Asset Management (SAM)
  • Adobe® “True-Up” Self-Audit Program

Miro Audit Assurance: The Adobe Audit Mediation Process

Common Adobe audit demands and issues:

  • Settlement = software non-compliance usage + maintenance fee back pay for two years. Adobe may demand a settlement based on unlicensed installations plus back maintenance for up to two years using the historical discounted price for calculation.
  • Changes in the various suites. With the introduction of each suite of products, it’s natural to have products added and removed. Creative Suite would be a good example. Compliance must be met even with retired and obsolete products.
  • Old .exe extensions everywhere. Adobe does not remove old .exe versions of programs during upgrades so an inventory could show those versions as installed.
  • Cumulative Licensing Program, Adobe’s version of volume licensing, does not always cover all product versions.
  • Free and fee. Adobe is one of the few companies that giveaway free versions of its products for commercial use including PDF, Flash and AIR. Once a licensing contract is in play, the free license usage may be affected.

Contact Us

If you have an urgent question regarding your software licensing or a software audit, please contact Miro right away.

Phone:
(732)738–8511 x1208
Email:
Webchat:
Use the chat box on the right
Meeting:

About Us

Miro is a leading global provider of software asset management services, specializing in license management, audit advisory, negotiation tactics, support management, and cloud services. We help our clients maximize ROI on their software license investments, stay in compliance, and minimize the impact of audits. Miro's performance guarantee promises that our long-tenured, diverse, and passionate team of expert analysts provides insightful and actionable advice to help our clients achieve the best possible outcomes.

Performance Guarantee

Miro’s no risk Performance Guarantee is that the amount of cost savings that we uncover will be more than our fees.

Managed Services for Oracle Licensing

Miro’s Managed Services for Oracle licensing is a best practice approach for an organization to optimize and outsource the practice of Software Asset Management to specialized external experts to ensure the organization’s compliance with vendor rules and policies. Learn More.