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Good time for companies to consider reviewing SLAs

The ending of a financial quarter or year-end have been traditionally good times to review and re-up software licensing agreements. Though not always the case, it is still a time when many SLAs are reviewed and discussed between the corporate enterprise and the software vendor. Dependent on the degree of concessions and “value-add” placed into your contract, the timing will make a difference. We’ve been encouraging many of our clients to begin reviewing their Oracle and Microsoft assets and SLAs now so that any contract discussions can begin before the mad rush. Our experience is that last-minute SLA discussions will often lead to a missed opportunity for savings for a variety of reasons.

I’ve been talking a little bit about how to have SLA discussions in tough economic times on my here. We’d love to hear about your experience. Drop us a note sometime.

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Miro is a leading global provider of software asset management services, specializing in license management, audit advisory, negotiation tactics, support management, and cloud services. We help our clients maximize ROI on their software license investments, stay in compliance, and minimize the impact of audits. Miro's performance guarantee promises that our long-tenured, diverse, and passionate team of expert analysts provides insightful and actionable advice to help our clients achieve the best possible outcomes.