Global Pharma Company saves over $18M
Miro’s expert analysis resulted in a singular Enterprise Agreement for the company with the appropriate licensing at a greatly discounted price.
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Non-Microsoft Support of Microsoft Products
While not naming names, it is important to understand how non-Microsoft product support works. Non-Microsoft support can be reactive. That is, if all is going well, no one from the non-Microsoft support will reach out. Non-Microsoft support doesn’t include all products. For example, during our analysis, Miro identified an offering that supported only Azure, Office 365, SharePoint, Exchange, and Teams. Or, in other words, subscriptions. But what happens when the deployments on-premise or in a hybrid environment go awry? There […]
Microsoft Audit Defense
Microsoft Audit Defense Our expert analyst team will provide advisory, negotiation support, and mitigation of Microsoft audits, saving on costs and providing the best possible outcomes. Miro has helped hundreds of Microsoft clients manage their audits over the last 20 years, saving them hundreds of millions of dollars in out-of-compliance costs Microsoft Audit Executive Summary Microsoft is the most common software used by business, education and governmental organizations. Microsoft targets organizations of all sizes, so IT leaders should be prepared [...]
Microsoft Software Assurance
Microsoft Software Assurance Our expert analyst team will conduct a comprehensive review of the organization's usage and need for Software Assurance to determine if keeping, dropping or migrating is the best option for business outcomes Software Assurance is not support. Support for software that has been legitimately licensed is a licensing right. You are entitled to support by virtue of purchasing the license. There is a connection between Software Assurance and support and it comes from the amount of Software [...]
Work from Home Microsoft Licensing Compliance
Many organizations may not have considered the proper Microsoft licensing needed for remote workers. The idea of remote workers is not a new concept but some organizations still require most of their employees to work in corporate locations, and their licenses were purchased with that in mind. Server Licenses Most organizations license their Microsoft server products with per user Client Access Licenses. The per user option will allow users to access from corporate locations as well as remote access without […]
Microsoft Tenant-Level Services Licensing Guidance
In a document published on August 13, 2019, Microsoft offered some “guidance” regarding licensing concerns around tenant-level services. “Guidance” is in quotes because the document is very unclear. Some background first: Microsoft defines “tenant-level services” as those online services that when licensed for any user in the tenant, it becomes available – activated, in Microsoft terms – becomes accessible for all users in that tenant. The Microsoft document includes the disclaimer: Some tenant services are not currently capable of limiting […]
Microsoft Unified Support
At the start of its 2019 fiscal year, Microsoft launched Unified Support as a replacement for Premier Support. At the time, it was hailed as the most substantial change to Microsoft’s support programs in two decades, and that it offers customers a simpler, cohesive method of incorporating all of its Microsoft support needs. Since that time, many Miro Clients have been approached by Microsoft – some would suggest badgered by them – to move from Premier Support to Unified Support. […]
8 Secrets Microsoft Won’t Tell You
Microsoft keeps a lot of secrets from its clients. They can cost companies hundreds of thousands of dollars in compliance penalties and wasted expenditures. They can also cost you your job. 1. You’re Paying for Cloud Whether You Use It or Not Microsoft Enterprise Agreements typically include an “Azure Monetary Commitment” fee. This is Microsoft charging you for using their cloud, even if you didn’t want it or ever use it. Not only do Microsoft reps usually not explain what […]