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Category: Microsoft

Microsoft Dropping Support for Medium and Small Businesses

Microsoft will no longer offer direct support for medium and small businesses with Software Assurance spends below $250,000 per year Larger organizations who have a Software Assurance spend of $250,000 or more annually will be compelled to go to Unified Support. Smaller organizations will have to make do with partner support, unless they forego support altogether. “Sometime in 2023” (that’s a direct quote from Microsoft), incident-based support will be replaced with as-needed support. Microsoft will also offer credits toward Unified […]

Miro Consulting Celebrates 20th Anniversary

Miro Consulting marks its 20th anniversary this year and is celebrating by launching a new Managed Services for Oracle Licensing service. Miro is a leading global provider of software asset management services, specializing in license management, audit advisory, negotiation tactics, support management, and cloud services. We help our clients maximize ROI on their software license investments, stay in compliance, and minimize the impact of audits. Miro’s performance guarantee promises that our long-tenured, diverse, and passionate team of expert analysts provides insightful […]

How Oracle Licensing Is Affected By Current Business / Industry / Technology Changes

Now more than ever decision makers are faced with difficult choices. A number of factors may be affecting your business, including loss of revenue due to pandemic, shift to remote collaboration, pressure to move to the Cloud, and striving to stay on top of industry and technology changes. Most of these decisions would likely have software licensing implications. Here are a few examples: Move to the Cloud: When choosing between on-premise, hardware hosting provider or Cloud platform, a proper comparison […]

Work from Home Microsoft Licensing Compliance

Many organizations may not have considered the proper Microsoft licensing needed for remote workers. The idea of remote workers is not a new concept but some organizations still require most of their employees to work in corporate locations, and their licenses were purchased with that in mind. Server Licenses Most organizations license their Microsoft server products with per user Client Access Licenses. The per user option will allow users to access from corporate locations as well as remote access without […]

Microsoft Self-Service Lets Users Buy Subscriptions Without IT Approval

Beginning now next year in the United States (and more locations to follow), Microsoft will make available its Self-Service program. This is designed, as per Microsoft, to give “… users a chance to try out new technologies and enables them to develop solutions that will ultimately benefit their larger organizations.” And it provides an avenue for Microsoft to target non-IT administrators for the sale of its Power Platform offerings. But Microsoft reversed its earlier decision to bypass IT administrators. Previously, […]

Microsoft Tenant-Level Services Licensing Guidance

In a document published on August 13, 2019, Microsoft offered some “guidance” regarding licensing concerns around tenant-level services. “Guidance” is in quotes because the document is very unclear. Some background first: Microsoft defines “tenant-level services” as those online services that when licensed for any user in the tenant, it becomes available – activated, in Microsoft terms – becomes accessible for all users in that tenant. The Microsoft document includes the disclaimer: Some tenant services are not currently capable of limiting […]

Microsoft Unified Support

At the start of its 2019 fiscal year, Microsoft launched Unified Support as a replacement for Premier Support. At the time, it was hailed as the most substantial change to Microsoft’s support programs in two decades, and that it offers customers a simpler, cohesive method of incorporating all of its Microsoft support needs. Since that time, many Miro Clients have been approached by Microsoft – some would suggest badgered by them – to move from Premier Support to Unified Support. […]

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