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Category: Support

Upcoming Webinar: Microsoft Azure vs AWS

On June 28th, Miro Consulting’s Tim Hegedus will address some of the major differences between Microsoft Azure and Amazon Web Services (AWS) and help you to determine which cloud is right for you. Topics will include: Hybrid Model Support Features & Differences Virtual Network Cloud vs Private Cloud Licensing Methodology Costs more… June 28th @ 2:30 – 3:00 PM ET Click here to register for event: https://miroconsulting.zoom.us/webinar/register/WN_FlH7DvqkS1G70GR-yxrmXA

Java updates will require a Commercial License for Businesses after January 2019

Java is one of the most widely used programming language for developing and delivering mobile applications, games, web-based content, and enterprise software. Oracle has provided free public updates of Java SE since the acquisition of Sun Microsystems in 2010. As of January 2019, Oracle will require business users to obtain a commercial (subscription) license to receive updates for Oracle JDK Java SE Public Updates Oracle announced that effective January 2019, public updates for business, commercial, or production use of Oracle […]

The 7 Most Common Oracle Support Management Mistakes

Managing Oracle Support contracts is costing your organization time and resources that may be better spent elsewhere. 1. Overpayment of fees It’s easy to accidentally over pay for support fees if each line item isn’t carefully reviewed. Errors can be made in the costs from year to year. To avoid overpaying, organizations must meticulously check every detail of the contract. 2. Submitting incorrect contracts There is no verification when uploading POs. This can lead to accidentally renewing a contract which […]

Rimini Street loses again to Oracle, fined $28m

On Tuesday, a Nevada judge declared Rimini guilty for infringing Oracle’s software.  The judge also issued a permanent injunction preventing Rimini from providing any Oracle software to its customers. Rimini, its CEO, and employees are now barred from accessing any non-public portion of Oracle’s website.  Previously, Oracle was awarded $50m in a jury verdict and an additional $46m in attorney fees. Rimini’s  responded with a press release, as did Oracle. Third-Party support has its benefits in the many strategies of […]

3rd Party Support

From OracleConnection and our very own Eliot Arlo Colon. Miro is asked all of the time about options outside of Oracle provided support.  Clients are constantly seeking alternatives to the 22% of license fee Oracle charges for annual support renewals.  Clients maintain several reasons to look at alternatives, including ‘budgetary constraints, escalation of costs (annual uplifts), ROI, customer sat issues related to support or just plain old ‘due diligence’’. Keep in mind that its ‘buyer beware’ when it comes to […]

What would the blind maiden of justice say about 3rd party support?

Round and round the merry-go-round we go. Oracle is suing former partner CedarCrestone, similar to the accusations Oracle took against SAP, TomorrowNow & Rimini Street. Oracle is suing CedarCrestone for breach of contract, unfair competition and copyright infringement (the latter being the biggest no no with any software vendor). Rimini Street is also being sued by Oracle for similar issues. In the case of SAP’s TomorrowNow, Oracle was awarded $1.3 billion in 2010 only to have a judge set aside […]

Microsoft Software Assurance and Microsoft

There is little that can be discussed about Microsoft software licensing without mentioning Software Assurance. And, of course, this applies to virtualization rights. In citing two of the examples above, we now explore Microsoft continues to evolve Software Assurance. In order to permit the primary user of a licensed instance of Windows Desktop to access that instance remotely – such as a from a kiosk, a rented device, or a personal device (i.e., tablets, smartphones) – the device must be […]

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