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Category: Oracle Support

Oracle Lifetime Support – Premier vs Extended vs Sustaining Support

Oracle Support Basics: According to Oracle, support is effective upon the effective date of your order (unless stated otherwise in your order). If your order was placed through the Oracle Store, the effective date is the date your order was accepted by Oracle. Oracle technical support terms, including pricing, reflect a 12-month support period (the “support period”). Once placed, your order for technical support services is non-cancelable and the sums paid non-refundable, except as provided in the relevant order. Oracle […]

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