fbpx
 

Category: Microsoft Unified Support

Microsoft Products Reaching End-of-Life in 2025

It’s not that far away. 2025. That year (and into 2026) spells the end of some on-premises software and end-of-support dates. This could leave your organization with unsupported software. And if there are regulations imposed whereby that cannot be abided, then there’s some work to do. However, some of the alternatives could be limiting – or, at least, more costly. Microsoft has increased its focus on subscriptions be they on-premise or cloud-based. This blog intends to provide an overview of […]

Microsoft Extended Security Updates for Windows Server and SQL Server

For those organizations who still have legacy deployments of Windows Server and/or SQL Server, time is running out. Microsoft has published its schedule for Extended Security Updates or “ESUs”. Products End of Extended Support/ESU Start Date ESU End Date Year 1 ESU End Date Year 2 ESU End Date Year 3 Type of Security Update SQL Server 2008/R2 (Enterprise, Standard, Datacenter, Web, Workgroup)* 7/9/2019 7/14/2020 7/13/2021 7/12/2022 Critical SQL Server 2012 7/12/2022 7/11/2023 7/9/2024 7/8/2025 Critical Windows Server 2008/R2 (Datacenter, […]

Non-Microsoft­ Support of Microsoft Products

While not naming names, it is important to understand how ­non-Microsoft­ product support works. ­Non-Microsoft­ support can be reactive. That is, if all is going well, no one from the ­non-Microsoft­ support will reach out. ­Non-Microsoft­ support doesn’t include all products. For example, during our analysis, Miro identified an offering that supported only Azure, Office 365, SharePoint, Exchange, and Teams. Or, in other words, subscriptions. But what happens when the deployments on-premise or in a hybrid environment go awry? There […]

Microsoft Dropping Support for Medium and Small Businesses

Microsoft will no longer offer direct support for medium and small businesses with Software Assurance spends below $250,000 per year Larger organizations who have a Software Assurance spend of $250,000 or more annually will be compelled to go to Unified Support. Smaller organizations will have to make do with partner support, unless they forego support altogether. “Sometime in 2023” (that’s a direct quote from Microsoft), incident-based support will be replaced with as-needed support. Microsoft will also offer credits toward Unified […]

Microsoft Unified Support

At the start of its 2019 fiscal year, Microsoft launched Unified Support as a replacement for Premier Support. At the time, it was hailed as the most substantial change to Microsoft’s support programs in two decades, and that it offers customers a simpler, cohesive method of incorporating all of its Microsoft support needs. Since that time, many Miro Clients have been approached by Microsoft – some would suggest badgered by them – to move from Premier Support to Unified Support. […]

In Archive