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Third-party Oracle support: To be or not to be

Even after the 2008 shutdown of TomorrowNow, we are often asked by company executives about third-party alternatives for Oracle support. While we understand that this is being driven by the need to reduce IT support costs, there are some distinct advantages and disadvantages. Companies – such as newcomer Spinnaker – are creating opportunities for themselves with claims of cutting third-party support costs in half. And, since these alternative 3rd party support providers are essentially cutting out the annual support and […]

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