Tag: microsoft unified support

Microsoft will no longer offer direct support for medium and small businesses with Software Assurance spends below $250,000 per year Larger organizations who have a Software Assurance spend of $250,000 or more annually will be compelled to go to Unified Support. Smaller organizations will have to make do with partner support, unless they forego support altogether. “Sometime in 2023” (that’s a direct quote from Microsoft), incident-based support will be replaced with as-needed support. Microsoft will also offer credits toward Unified […]