Month: July 2019

At the start of its 2019 fiscal year, Microsoft launched Unified Support as a replacement for Premier Support. At the time, it was hailed as the most substantial change to Microsoft’s support programs in two decades, and that it offers customers a simpler, cohesive method of incorporating all of its Microsoft support needs. Since that time, many Miro Clients have been approached by Microsoft – some would suggest badgered by them – to move from Premier Support to Unified Support. […]