Month: November 2021

Non-Microsoft­ Support of Microsoft Products

While not naming names, it is important to understand how ­non-Microsoft­ product support works. ­Non-Microsoft­ support can be reactive. That is, if all is going well, no one from the ­non-Microsoft­ support will reach out. ­Non-Microsoft­ support doesn’t include all products. For example, during our analysis, Miro identified an offering that supported only Azure, Office 365, SharePoint, Exchange, and Teams. Or, in other words, subscriptions. But what happens when the deployments on-premise or in a hybrid environment go awry? There […]

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