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Tag: Rimini Street

Third Party Support Company, Rimini Street, Loses Part of Legal Dispute with Oracle

This is an important read . . . The wider implications of Oracle’s Rimini licensing dispute Companies may need to distinguish between software development work on commercial software they do themselves and what they pay an outsourcer to do on their behalf. In a report following a recent legal dispute in the US, analyst Forrester has warned CIOs that if they have outsourced software customisation, maintenance and/or administration, they may be in breach of their licence agreements. Click here to read […]

3rd Party Support

From OracleConnection and our very own Eliot Arlo Colon. Miro is asked all of the time about options outside of Oracle provided support.  Clients are constantly seeking alternatives to the 22% of license fee Oracle charges for annual support renewals.  Clients maintain several reasons to look at alternatives, including ‘budgetary constraints, escalation of costs (annual uplifts), ROI, customer sat issues related to support or just plain old ‘due diligence’’. Keep in mind that its ‘buyer beware’ when it comes to […]

What would the blind maiden of justice say about 3rd party support?

Round and round the merry-go-round we go. Oracle is suing former partner CedarCrestone, similar to the accusations Oracle took against SAP, TomorrowNow & Rimini Street. Oracle is suing CedarCrestone for breach of contract, unfair competition and copyright infringement (the latter being the biggest no no with any software vendor). Rimini Street is also being sued by Oracle for similar issues. In the case of SAP’s TomorrowNow, Oracle was awarded $1.3 billion in 2010 only to have a judge set aside […]

Third-party Oracle support: To be or not to be

Even after the 2008 shutdown of TomorrowNow, we are often asked by company executives about third-party alternatives for Oracle support. While we understand that this is being driven by the need to reduce IT support costs, there are some distinct advantages and disadvantages. Companies – such as newcomer Spinnaker – are creating opportunities for themselves with claims of cutting third-party support costs in half. And, since these alternative 3rd party support providers are essentially cutting out the annual support and […]

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