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Author: Tim Hegedus

Software assurance versus premier support

Software Assurance is not support.  Support for software that has been legitimately licensed is a licensing right. You are entitled to support by virtue of purchasing the license. Having said that, there is a connection between Software Assurance and support and it comes from the amount of Software Assurance spend. For each $20,000 in Software Assurance spent for the Server pool which includes Windows Server, SQL Server, CALs, etc., a single support incident is granted (yes, just one).  For the […]

Is the end of life for Windows XP really going to happen?

Doomsday for Windows XP is just a few months away. On April 8th, 2014, Microsoft will issue its last updates for this version. On the same day that Windows XP gets its final updates, Office 2003 and all of it is included applications such as Word, Excel, PowerPoint and so on will also get its final security updates.

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